FAQ

At True Care NDIS Community Services, we will assist you stepwise so that you acquire the skills of travelling to places using your disability aids. Also, our support workers will help you reach places using public transport. So, you can take up our services without worrying.

Our support workers will help you methodically so that you can develop essential life skills as fast as possible. However, the actual time taken for the development of the same will entirely depend on your impairments and the activities that you want to accomplish in your home or shared space.

Yes, the community nursing care service is developed for participants requiring high support needs. For this reason, we have also included support with complex wound care, post-operative care, catheter care and management, etc. If you have more questions regarding this service, feel free to get in touch with us.

At True Care NDIS Community Services, we assist our clients stepwise in accessing the community. We help them with socialisation as well as engaging in various activities such as shopping, cooking, sports, singing, etc. that are mainly done in a group.

If, by any chance, you are experiencing issues with any of our support services, you should immediately contact us and tell us about the problem so that we can resolve them as quickly as possible. However, the way we provide support, you will hardly face any issues.

It will entirely depend on the issues that you are facing. Regarding a change of support staff, you should get in touch with us and tell us the reason for your preference so that we can provide you with the necessary support.